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Technology Consultant (Product Owner) at PwC (PricewaterhouseCoopers)

Jul 2022 — Jul 2024 · Mumbai, India

SAP (ABAP/VIM) product owner across enterprise clients: 27 custom invoice workflows processing 100K–3M invoices/yr, 48 features shipped, 5 analysts led; 40% KPI lift, <$4 cost/invoice, <2–3 day cycles, 90% automation. Authored 32 PRDs/FSDs, 6 workshops, 6 QA dashboards (120 defects).

Highlights

  • Led SAP ERP implementations defining 6-month product roadmaps for 4+ customers; led end-to-end SAP VIM implementations for 3 clients owning vision/milestones
  • Owned end-to-end SAP VIM go-live and supported 2 further go-lives; ran post-launch adoption for 20–300 users per client and resolved critical production tickets within hours
  • Directed 5 analysts through full development lifecycle to ship 48 features, harmonizing cross-functional efforts achieving 90% automation improvement; invoice cycle <2–3 days
  • Designed 27+ custom data pipelines/workflows using SAP ABAP & SQL; processed 100K–3M invoices annually; enhanced invoice processing KPIs 40%; cost-per-invoice ~$4
  • Authored 32+ PRDs & FSDs; 6 design workshops; as-is/to-be mapping; de-risked integrations; trimmed new-engineer onboarding 20%; minimized dev support tickets
  • Oversaw UAT/Unit-test cycles; developed 6 QA dashboards intercepting 120+ pre-production defects & shrinking user-reported bugs; cut post-launch tickets 60%; sign-off 2 weeks early
  • Conducted internal research over 20+ projects to scope 4 net-new features enabling faster data-driven feature planning & GTM
Enterprise SaaSData PlatformProduct Management
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